Working with Clients: Maximizing Profits and Minimizing Pitfalls

This session will cover a myriad of topics all designed to help build your Web development / freelance business to be healthy and profitable.

Some of the topics we’ll cover include warning signs that a potential client will be your next client from hell to how to keep clients, what to say and not say in the initial conversation. How to price your services, quotes vs. estimates, contracts versus letters of agreement, terms and conditions, proposals, defining project scope, getting paid, knowing when you’re better off finding a project manager to deal with clients, knowing when it’s time to fire a client, and what you can learn from health clubs and membership sites when selling your services.

This talk is appropriate for anyone who creates Websites or does Web development for a living.